CourageMFG

ProductRun

See how work really flows, then make it better.

CourageMFG maps how work actually moves through every application and how people use the screens, and suggests improvements, written up by AI when Courage Chat is set up. Take one up and it becomes an improvement issue, measured afterwards against the same number. Kaizen, ideas from the floor, 5S and approvals sit alongside.

Process mining: a process map with where the time goes and AI-written suggestions

Replaces

  • Celonis, or a consultant's value-stream map that's out of date the week after
  • project plans in spreadsheets and status meetings
  • Visio and Lucidchart swimlanes and SOPs in Word

Process mining across every app

Every record's history, from issues, CAPAs and work orders to tickets, opportunities, NCRs and PO confirmations, becomes an event log. CourageMFG maps it every few minutes: where the time goes, work going backwards, handoffs and records that stall.

  • No Celonis project, no consultant's map
  • Built from the records people already work in
Process map with time between steps, rework and stalled records

How people use the screens

Screens people flip between, trips out to Business Central, actions that keep getting rejected and work done one record at a time: the friction a process map can't see.

Screens and actions: where people flip between screens and out to Business Central

From suggestion to verified saving

Ideas from the floor, reviewed and taken up; kaizen projects with the problem, countermeasures, an owner, and estimated and verified savings.

Kaizen and improvement projects

Approvals without email chains

Requests for capex, deviations and purchases, each with an approver, a stage and a history of every stage change.

Approval requests with their stage and approver

Suggestions, measured after

Each suggestion names the number it should move. Take it up and CourageMFG raises an improvement issue and keeps measuring that number, so you know whether it worked.

Build the next app

Simple apps in CourageMFG are each defined in one readable spec: stages, fields, numbering and list. When an improvement needs an app, it's a spec change and a deploy, not a new subscription.

The Implementation Factory

Each improvement project has a measure, a current value and a target. AI and people do the work in a test copy. People approve each change. CourageMFG measures the result at 7, 30 and 90 days.

How the Implementation Factory works

With Business Central

CourageMFG reads what it needs live through BC's own APIs and writes back through BC's own validation, as the person doing the work.

Reads from Business Central

  • Items, work centers and orders the improvement touches

The applications

For CI leads, plant managers and anyone with an idea. Each one is a view of the same records; where Business Central already does the job, CourageMFG links straight to it.

  • Process mining

    Live

    Maps how work actually flows through every CourageMFG module and how people use the screens, then suggests what to improve, written by AI.

    Replaces Celonis, or a consultant's value-stream map that's out of date the week after

  • Improvement projects and product changes

    Live

    A request has a measure, a current value and a target. It goes through seven steps to a measured result.

    Replaces project plans in spreadsheets and status meetings

  • Tasks for AI and people

    Live

    Each task has a change type, an approver, a test copy and a rollback plan. AI coding tools get ready tasks through the MCP server.

  • Process maps and SOPs

    Live

    Swimlane maps of how each process runs, by role and system. Each map is its SOP, and people and AI agents follow the same released revision.

    Replaces Visio and Lucidchart swimlanes and SOPs in Word

  • Kaizen and projects

    Record app

    Stages: Idea → Approved → Plan → Do → Check → Sustained. Fields and history on every record.

    Full application planned. Improvement projects with A3s, actions and verified savings.

  • Suggestions

    Record app

    Stages: New → Reviewed → Doing it → Done → Not now. Fields and history on every record.

    Full application planned. Ideas from the floor, reviewed weekly; good ones become projects.

  • 5S audits

    Record app

    Stages: Scheduled → Scored → Actions open → Closed. Fields and history on every record.

    Full application planned. Area audits from a phone with scores over time.

  • Approvals

    Record app

    Stages: Draft → Submitted → Approved → Rejected → Fulfilled. Fields and history on every record.

    Full application planned. Capex, deviations, purchase requests and any form that needs sign-off.

  • Deviations

    Record app

    Stages: Requested → Approved → Active → Expired → Rejected. Fields and history on every record.

    Full application planned. Temporary permission to run outside spec, with expiry.

  • Implementation projects

    Next

    Connect BC, read the data, apply a template, set up in a test copy, test with one real order, and go live in week one.

  • Templates and best practices

    Planned

    A change that works at more than one customer becomes part of the template, when customers agree to share.

See it on your own data.

We'll connect CourageMFG to a copy of your Business Central and walk your team through your own items, orders, suppliers and machines.