CourageMFG
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SellCampaigns, customers and orders

CRM and Opportunity to DeliveryLeads to quotes to contracts to shipped ordersMarketing and emailCampaigns, calendar, email, sequences and lead forms

MakeEngineering, quality and the floor

Engineering and PLMNew items, BOMs, change orders from CADQuality, documents and EHSIssues, CAPA, MRB, documents, training, safetyProductionScheduling board, shop floor, downtime, tier boards

MoveMaterials, suppliers and machines

Planning and suppliersSupply planning, order planner, supplier portalWarehouseBin moves, picks and replenishment on any handheldMaintenanceWork orders, PMs and assets, scheduled around production

RunNumbers, improvement, plans and IT

Analytics and financeDashboards, workbooks, Pareto, budgetsProcess mining and improvementProcess mining, suggestions, kaizen, approvalsTables, plans and formsProject plans, trackers, boards and forms teams buildIT service deskTickets with your IT provider, SLAs and approvals

PlatformWhat every app shares

OntologyThe shared data model every app runs onCourage Chat and AIAsk and act, with your permissionsImplementation FactoryEach change has a target and a measured resultProcess maps and SOPsMap, sign, release and train on each processSecurity and trustYour tenant, your sign-in, your audit trailOwnershipYour cloud, your database, your codeAll applicationsEvery application and where it stands

ProductMake

Every problem traced to the lot, the order and the machine.

Raise an issue from the floor in seconds, linked to the Business Central lot, order, item or vendor it touches. Escalate it to a CAPA that inherits every link, see what's driving problems on a Pareto, and keep NCRs, documents, training and audits on the same model.

Book a demoSee the applications
A CAPA in CourageMFG moving from containment to corrective action

Issues from anyone, linked to everything

Anyone signed in can raise an issue against the BC records it touches. Supervisors triage severity and owner; quality escalates to a CAPA, which inherits every link, so the history follows the problem.

Issues list with category, severity and stage

CAPA from containment to effectiveness check

Corrective and preventive actions move through containment, investigation, action plan, implementation and effectiveness check, with an owner and a note at every stage. Supplier problems are tracked as SCARs.

CAPA list by stage

See what's driving problems

Pareto by category, work center, vendor, item or lot, from the same linked records, so the top few causes are obvious.

Pareto chart of issues by category

Nonconformance and MRB

Nonconforming material with its item, lot, quantity, source and cost, through MRB review to a disposition: use as is, rework, scrap or return to vendor. Inspection, calibration, audits and FMEAs sit alongside as simple record apps.

Nonconformance records awaiting MRB disposition

Documents, training and safety

Procedures and work instructions with revision stages, read-and-acknowledge tracking, training records, incidents and near misses, and visitor sign-in, as simple record apps on the same model.

Document control with revisions and approvals

With Business Central

CourageMFG reads what it needs live through BC's own APIs and writes back through BC's own validation, as the person doing the work.

Reads from Business Central

  • Lots, items, vendors, customers, orders and work centers, linked by their BC keys

The applications

For quality, EHS, supervisors and anyone on the floor. Each one is a view of the same records; where Business Central already does the job, CourageMFG links straight to it.

  • Issues

    Live

    Log and triage problems on the floor, linked to BC records.

  • CAPA

    Live

    Corrective and preventive actions, from containment to close.

  • Nonconformance and MRB

    Record app

    Stages: Opened → Lot on hold → MRB review → Dispositioned → Closed. Fields and history on every record.

    Full application planned. Disposition nonconforming material: use as is, rework, scrap, return.

  • Inspection

    Record app

    Stages: Pending → In progress → Passed → Failed. Fields and history on every record.

    Full application planned. Receiving and in-process inspection with results by lot.

  • Calibration

    Record app

    Stages: In service → Due → Out for calibration → Out of tolerance → Retired. Fields and history on every record.

    Full application planned. Gauges and instruments: due dates, certificates and out-of-tolerance impact.

  • Audits

    Record app

    Stages: Planned → In progress → Findings open → Closed. Fields and history on every record.

    Full application planned. Internal, supplier and customer audits; findings feed CAPA.

  • FMEA and control plans

    Record app

    Stages: Draft → Review → Approved. Fields and history on every record.

    Full application planned. Process FMEAs and control plans linked to items and routings.

  • Incidents and near misses

    Record app

    Stages: Reported → Investigated → Actions → Closed. Fields and history on every record.

    Full application planned. Incidents with investigation, actions and OSHA logs.

  • Safety inspections

    Record app

    Stages: Scheduled → Done → Findings open → Closed. Fields and history on every record.

    Full application planned. Walk-throughs and inspections from a phone; findings become actions.

  • Environmental

    Record app

    Stages: Current → Review due → Expired. Fields and history on every record.

    Full application planned. Safety data sheets, waste manifests and permits.

  • Visitors and contractors

    Record app

    Stages: Expected → On site → Signed out. Fields and history on every record.

    Full application planned. Sign-in, safety briefing acknowledgement, who's on site.

  • Document control

    Record app

    Stages: Draft → Review → Approved → Effective → Obsolete. Fields and history on every record.

    Full application planned. Procedures, work instructions and specs with governed revisions.

  • Read and acknowledge

    Record app

    Stages: Assigned → In progress → Complete. Fields and history on every record.

    Full application planned. Make sure people have read the new revision before it takes effect.

  • Skills matrix

    Record app

    Stages: Assigned → Training → Signed off → Qualified → Expired. Fields and history on every record.

    Full application planned. Who is qualified on which work center and operation.

  • Training records

    Record app

    Stages: Scheduled → Completed → Expired. Fields and history on every record.

    Full application planned. Courses, sign-offs and document read-and-acknowledge in one record per person.

  • Traceability

    In Business Central

    Forward and backward lot trace, in Business Central.

NextPlanning and suppliersSupply planning, order planner, supplier portal

See it on your own data.

We'll connect CourageMFG to a copy of your Business Central and walk your team through your own items, orders, suppliers and machines.

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